If you do not agree with these terms and conditions, or any posted guidelines or rules, please do not use this site. We reserve the right, in our discretion, to update or modify the Terms and Conditions at any time by posting such new terms on our website without prior notice. We encourage you to review these Terms and Conditions whenever you use the Site. Your continued use of the Site and/or Services will constitute your binding acceptance of this Agreement, as amended from time to time.
PLACING AN ORDER
When you add an item to your shopping cart, you may either continue shopping or proceed to the checkout. Once we have received your order, you will receive an email acknowledgment from us. This email is not an order confirmation but rather recognition that we have received your requested order.
Please note that this does not guarantee the availability of the merchandise and that all order are subject to availability. If we are unable to complete your order, you will be notified via email within 10 business days and will be refunded for orders that cannot be fulfilled.
Once an order has been placed, we are not able to modify or cancel your order. We reserve the right to decline your order in the event that we are unable to obtain authorization for payment, there are shipping restrictions for a particular item, or we do not have the item in stock.
RETURN AND EXCHANGE POLICY
If you are unhappy with an item that you have purchased from us online, you may return it for store credit within 7 days of receipt. We only accept returns for purchases made from our online shop. Products purchased through any of our retailers must be returned to the store from which it was purchased and are subject to the retailer’s individual store policy.
We cannot accept returns on items purchased during sales or special promotions, custom orders or international orders. Items must be returned with their original packaging and in perfect, untouched condition.
To return or exchange an item via shipping, please email us at Contact form on our web site for a return authorization code prior to shipping. Items cannot be accepted for a return without an authorization code. For your protection, please insure package for the full purchase amount. Iron Berry is not responsible for items lost or damaged during transit.
Store credit is issued upon receipt of the item. Refunded credits do not include shipping costs.
We currently accept payments by Visa, MasterCard, American Express or Paypal. Payment will be debited and cleared from your account upon completion of order. By filling out the payment requirements, you confirm that you are an authorized user of the credit card. All credit cardholders are subject to validation checks and authorization by the card issuer.
If the issuer of the credit card rejects authorization of payment to Iron Berry, we will not be held liable for any delay or non-delivery.
Iron Berry only charge applicable sales tax for orders delivered to Canadian provinces and territories.
Each piece is made to order so please allow 3 to 6 weeks for your item (excluding shipping). Shipping and handling charges are CAD$ 40 within Canada and CAD$ 80 within the United States per order. We do ship internationally, however, there are no returns or exchanges on international shipments. Please email us via contact form on our web site to process international orders.
USE OF THE WEBSITE
By accessing the website, you warrant and represent to the website owner that you are legally entitled to do so and to make use of information made available via the website.
The trademarks, names, logos and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of the website owner. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the website owner.
External links may be provided for your convenience, but they are beyond the control of the website owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk.
The website owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website.
Our pricing is calculated using current precious metal and gem prices to give you the best possible value. These prices do change from time to time, owing to the fluctuations in prices of precious metal and gem prices, so our prices change as well.
Prices on ironberry.ca are subject to change without notice.
DISCLAIMER OF LIABILITY
The website owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company’s personal information or material and information transmitted over our system. In particular, neither the website owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance there on or occasioned thereby or by reason of non-performance or interruption, or termination there of.
We as a producer and merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.
CONFLICT OF TERMS
If there is a conflict or contradiction between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.
Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to being void, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as void and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.
We value the trust you place in www.ironberry.ca That’s why we insist upon the highest standards for secure transactions and customer information privacy.
The Prices are including delivery in GTA.
Minimum order is 10 cases (assorted) free floor display.
Terms of delivery are within 5 business days. Please notify us immediately if you are unable to receive the order on specific date within 24 hours.
Iron Berry is offering to his customer’s free sampling on each branch free of cost on schedule
once a week. GTA
All Prices are based on USD and CANADIAN Exchange rate.
COLLECTION OF PERSONALLY IDENTIFIABLE INFORMATION
We collect personally identifiable information (email address, name phone number, etc.) from you when you set up a free account with www.ironberry.ca While you can browse some sections of our site without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests.
USE OF DEMOGRAPHIC AND PROFILE DATA
We use personal information to provide the services you request. We use your personal information to troubleshoot problems; collect fees owed; measure interest in our products and services, inform you about online and offline offers and customize your experience. In our efforts to continually improve our product and service offerings, we collect and analyze demographic and profile data about our users’ activity on our website. We identify and use your IP address to help diagnose problems with our server, and to administer our website.
A “cookie” is a small piece of information stored by a Web server on a Web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. www.ironberry.ca places both permanent and temporary cookies in your computer’s hard drive. www.ironberry.ca cookies do not contain any of your personally identifiable information.
Our site has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
provides all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account.
Questions regarding this statement should be directed to the contact form on our web site.